Thank you for shopping with Kura Studio! Please note that Kura Studio does not provide refunds or exchanges for change of mind reasons. 

If there are any errors made by us with your order, please let us know within 30 days of receiving your order and we will do our best to provide a replacement and then a refund where an exchange isn't possible.

To be eligible for a refund, our items must be returned to us in the same condition that you received it, along with a receipt or proof of purchase.

To start a return, you can contact our team at mail@kurastudio.com. Items sent back to us without first requesting a return will not be accepted and the customer is responsible for the return shipping costs.

 

We pride ourselves in providing high quality products for you and your home & do our best to ensure your parcel arrives safely at your doorstep!

On the rare occasion that your product arrives damaged, please contact us immediately with photos of the damaged goods, internal packaging, condition of the box & shipping label (In the one photograph) so that we can notify our shippers, claim insurance and arrange a replacement for you.

 

please don't hesitate to contact us on